Last Updated: October 10, 2025 Contact: support@re-share.com

1. Introduction

Welcome to Re-Share.com (“Re-Share,” “we,” “our,” or “us”). We’re a social media management platform that helps creators and teams manage, schedule, and publish posts across multiple social networks efficiently.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services. By using Re-Share, you agree to the practices described below.

2. Information We Collect

We collect the following types of information to provide and improve our services:

a. Account Information

Name, email address, and password
Company or team name
Role and permissions within your team

b. Connected Social Accounts

When you connect third-party platforms (like X, Facebook, Instagram, LinkedIn, or Threads), we collect limited data from those services — such as account IDs, tokens, and basic profile information — solely to enable posting and scheduling features. We never store your credentials in plain text.

c. Usage Information

IP address, browser type, and device information
Login timestamps and activity logs
Actions performed within the platform (e.g., creating posts, scheduling content, managing team members)

d. Communication and Support

If you contact us for support or feedback, we may collect your messages, attachments, and contact details to respond effectively.

e. Cookies and Analytics

We use cookies and similar tracking technologies to improve usability, analyze trends, and optimize performance. You can disable cookies through your browser settings, though some features may not function properly.

3. How We Use Your Information

We process your information to:

Deliver and maintain the Re-Share service
Authenticate users and manage team permissions
Schedule and publish posts on your connected social accounts
Provide customer support and troubleshoot issues
Improve platform reliability, features, and user experience
Send important account or policy updates
Send optional marketing communications (only with your consent)

We never sell your personal data.

4. Legal Basis for Processing

If you’re located in the European Economic Area (EEA), our legal bases for collecting and using your information include:

Performing a contract (providing our SaaS services)
Legitimate interests (improving and securing our platform)
Legal compliance (meeting applicable laws)
Your consent (for marketing or analytics cookies)

5. Data Sharing

We may share data with:

Service Providers: trusted partners for hosting, analytics, email delivery, and payment processing — all under strict confidentiality and data protection agreements.
Social Media APIs: when you connect external accounts, we send or receive data according to each platform’s API policies.
Legal Requirements: if necessary to comply with the law, enforce our terms, or protect our rights.
Business Transfers: in case of a merger or acquisition, your data may be transferred under appropriate safeguards.

We do not sell or rent your data to third parties.

6. Data Retention

We retain personal data only for as long as needed to provide our services, comply with legal obligations, or resolve disputes. You can delete your account at any time, and we’ll permanently remove or anonymize your personal data within a reasonable period.

7. Your Rights

Depending on your region, you may have the right to:

Access and obtain a copy of your data
Correct or delete your information
Withdraw consent for optional processing (e.g., marketing emails)
Request data portability
Lodge a complaint with your local data protection authority

8. Security

We take data protection seriously and implement industry-standard security measures, including:

TLS encryption for data in transit
AES-256 encryption for data at rest
Role-based access control within teams
Regular security audits and monitoring

Despite these efforts, no online service can be 100% secure, and you acknowledge that you share data at your own risk.

9. Children’s Privacy

Re-Share.com is intended for users aged 13 and older. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, please contact us at support@re-share.com, and we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We’ll notify users of significant updates via email or dashboard notice, and the “Last Updated” date will always reflect the latest revision.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: support@re-share.com Website: https://re-share.com